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Public Library ILL Policy Template

The template below provides a standard form to assist public libraries with publishing their ILL policy pages containing important interlibrary loan info (eg. lending periods & late fees) for Illume participant libraries. 

Create your Public Library's ILL Policy Page

Illume Support recommends each public library Illume participant create or update an existing ILL policy page and host it on their library's website for Illume participant libraries to access. For example, the New Westminster Illume ILL Policy page and Surrey Libraries Illume ILL Policy page.

Please use the template below to create or update your policy page. Since the page is hosted on your own library website, you are at liberty to change the information and format as needed. But please do not delete any lines - if a category does not apply at your institution, please just leave it blank. Additional lines and categories are acceptable. Add any information you think would be useful for ILL participant libraries and contact us if you'd like to suggest additional fields to be added to the templates!

Once published you should also send the URL to the Illume Support Centre <> so we can update your Organisation information. Links to every policy page are available from the Illume website here:

Questions? Contact us for assistance!

Illume Public Library ILL Policy Page Template

Contact Information
Public Library/ Organisation Name:  
Illume (SHAREit) Library code: your SHAREit code is available here
Canadian Library Symbol (LAC) code: include if different from your SHAREit code
Shipping address:   
ILL contact telephone:  
ILL contact email:  
General Information
Library Catalogue URL:  
ILL software: ILL software you accept ILL requests within (eg. Illume SHAREit and Sitka Evergreen)?
Consortia memberships: consortial memberships that may impact ILL policies or fees, such as your InterLINK membership
Loan Information
Returnable Loans:  include loan period (eg. 3 weeks) for all material formats you ILL such as Books, Media, Kits etc
Renewals: do you allow renewals of physical materials, and if so which formats? (reminder there are no charges for renewals)
Non-returnable Copies:

include information on serial/periodical loans such as if you allow print, ejournal, newspaper and book chapter photocopies/scans;
also include how you deliver copy requests (eg. via email or desktop delivery in SHAREit) ;
include a delivery email address here if different from your contact email

Media Loans: include the media formats (eg. DVDs or Audiobook CD) allowable for ILLs as well as if you allow media for only print-disabled patrons;
for a list of format designations in SHAREit please check-out your Lending Policy under your Staff Dashboard > ILL Admin > Participant Record > Lending
Not for Loan: include all formats you do not loan under any circumstances such as rare materials, reference, fast reads books
Shipping/Delivery: include any important information on physical shipping or delivery, including any library-specific packaging or special shipping requirements, for Returnables (eg. InterLINK Courier or Canada Post)
Replacement charges: eg. cost of lost or damaged item plus $15 processing charge
Late fees:  
Invoice payments: include a contact for information on invoice payments