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Recent FAQs

Most recently published FAQs are available below. Or check-out all available FAQs.

  • Can my library create custom Lender Lists?
  • How do I update my Request Manager category settings?
  • What wildcards are available in Patron and Staff Notices to automatically insert request info into email notifications?
  • Can we create pre-populated Request or Search links for SHAREit?
  • How do I download an attached PDF article when Desktop Delivery shows an error while using Chrome?
  • Can Borrowers configure Retry requests to automatically approve again?
  • What is the difference between Permanent Patron accounts and Guest Patron requesting?
  • Can we change where my library appears on the System-Wide Lender List or Preferred Lender List?
  • Which libraries are using ISO and non-SHAREit software?
  • My requests are stuck in Awaiting Lenders how do I approve them?
View all FAQs

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Illlume: Actions & Achievements 2022 Annual Report

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COVID-19: Re-opening Interlibrary Loan Services in Illume (SHAREit V6)

Patron-initiated Interlibrary Loan Requesting Update & Tips!

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8888 University Drive
Burnaby, BC V5A 1S6

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support@illumebc.ca

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