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What wildcards are available in Patron and Staff Notices to automatically insert request info into email notifications?

[Patron-Initiated Interlibrary Loans] A variety of hastagged formatted wildcards are available in SHAREit to automatically insert information from a specific request into Patron and/or Staff email notifications.

Notices can be updated by Administrators under your Staff Dashboard > ILL Admin > Participant Record > Patron Notices or Staff Notices sections.

  • These field codes can be rearranged, deleted, or inserted at any location in the text box configuration.
  • All wildcards below can be used in both patron and staff notices and are consistent across both notice types as of June 2024.
  • If a wildcard inserted has no data, then the field in the email notice will be blank. For example new requests will not yet have a #Due Date# so this field will be blank if inserted into the Pending notice.
  • Important Note: If a Lender library tries to include Patron information within their notices, the patron data will not display as it's only viewable by the original Borrower library.

Check-out the Step 4 Patron Tracking Messages and Patron Email Notices video [9m26s ; MP4] available in our Patron-Initiated ILLs guide for more information on how to insert wildcards. And please let us know if you have any questions or would like assistance updating your automatic notices! 

Available Formatted Wildcards

**List of wildcards updated June 2024 and new options bolded.**

Patron Data Wildcards:

  • Patron's First Name: #Patron's First Name#
  • Patron's Last Name: #Patron's Last Name#
  • Patron's Library or Barcode Number: #Patron ID#
  • Pickup Location: #Pickup Location#

Request Data Wildcards:

  • Request Number: #Request Id#
  • Request Date (Creation): #Request Date#
  • Due Date: #Due Date#
  • Need by (Expiry Date): #Expiry Date#

Bibliographic Data Wildcards:​

  • Title or Journal Title: #Title#
  • Author or Creator: #Author/Creator#
  • Series Title: #Series#
  • ISBN: #ISBN#
  • Edition Requested: #Edition#
  • Item Format: #Format#
  • Item Description: #Physical Description#
     
  • ISSN: #ISSN#
  • Article Title: #Article Title#
  • Article Author(s): #Article Author#
  • Article Volume: #Volume#
  • Article Issue: #Serial Issue#
  • Article Pages: #Pages#
  • Desktop Delivery Electronic Download Link Wildcard: #Copy URL#

Library Data Wildcards:​

  • Local Library Call Number (if available): #Call Number#
  • Borrower Library Name: #Borrowing Library Name#
  • Borrower Library Code: #Borrowing Library Code#
  • Borrower Library Notes: #Borrower's Note#  
  • Lender Library Name: #Lending Library Name#
  • Lender Library Code: #Lending Library Code#
Category: 
Patron-Initiated Interlibrary Loans