Why is there a Check Shelf Status link only beside some libraries?
[Live Shelf Status] We're currently in the process of setting up Live Shelf Status, via Z39.50 targets, for many libraries to
You are here
Frequently Asked Questions
Why is the system rejecting my request with the mis-match error message "Lender title or author does not match requested title or author - lender XXXX skipped."?
[Live Shelf Status] With Live Shelf Status activated, the Illume system not only live checks the Lender library Z39.50 server
Why is the system rejecting my request with the message "Item not available - lender XXXX skipped, retry later"?
[Live Shelf Status] We're currently in the process of setting up Live Shelf Status, via Z39.50 targets, for many libraries so
Why aren't all my statistics reports displaying?
[Statistics] In 2017 Auto-Graphics has re-organized the statistical reports and moved all reports previously located in ILL Admin to the Statistics
What is Live Shelf Status?
[Live Shelf Status] Live Shelf Status is a check of the circulation Availability (In Library, On Hold, Checked Out etc) of an item at the time a Request is submitted to a Lender.