You are here

Statistics

Statistics Tab

Illume offers a variety of different ILL statistics and history in the SHAREit software under the Staff Dashboard > Statistics tab! The screenshot to the left shows the variety of reports available (depending on your account permissions). Administrators, please check-out this FAQ: Why aren't all my statistics reports displaying? to activate additional reports.

Popular reports options include:

For additional information, check-out the Statistics guide available for SEARCHit/SHAREit under Staff Dashboard > Documentation > User Guides > Statistics or contact us for assistance!

Note: Your browser may block PDF pop-ups and you may need to configure your browser settings to "Allow pop-ups for
bcuc.agshareit.com".

Activity and Request Reports

Reports located under Staff Dashboard > ILL Statistics > Activity and Request Reports can be used for a variety of purposes listed below.

Patron-initiated requests vs. Staff-initiated requests: You can view brief patron-created and staff-created request numbers in the "Borrowing Activity" report.

For detailed request information, check-off the "Request Records (Excel only)" report to download a spreadsheet of all the borrower requests created by patrons or staff. 
  • Choose the Start Date and End Date for the time period you're interested in (based on the Origination Date of the request).
  • And select the Excel format and click Submit to create. Note: Large date ranges may encounter issues - try using multiple shorter date ranges instead.
  • Sort your downloaded spreadsheet by the "Created by" field to determine the number of requests created by Patrons versus Staff accounts.

 

Bug Warning: Currently the "Created by" field (see screenshot below) is blank and Auto-Graphics is working on the issue. In the meantime, you can use the brief data in the "Borrowing Activity" report or use the "Created by Username" field instead in the detailed report. Requests with "Created by Username" fields that are blank or have a barcode are created by Patrons, while staff-created requests will have their account login (eg. branch-name).

Branch Pickup Locations: If you use the Pickup Location field on your forms, you can use the Response Records (Excel only) report to sort by "Pickup Location" to discover which branches your patrons are delivering their requests to. If you use separate logins for each branch, you can also use the "Created by Username" field to discover the number of staff requests each branch is creating.

Title Lists for Collection Develpment: If you'd like to use your Borrower requests for collection development purposes, download the Response Records (Excel only) report for your desired date ranges and sort by the "Title" and "Author" field to group similar titles together to determine if an item is frequently requested and should be purchased instead.

Deleted Borrower or Lender Requests: Check-off the Response Records (Excel only) and/or Lender Response Records (Excel only) report(s) to download a spreadsheet of all the borrower or lender requests responded to by staff.

Use Ctrl (or Cmd) + F to bring up the Find option in your spreadsheet, so you can search by request number or title etc for a particular deleted request. Note: Currently all patron data within a request is temporary and will disappear when the request is deleted.

Borrower Statistics

The reports under ILL Statistics > Activity and Request Reports and ILL Statistics > Borrower Statistics allow you to quickly display a range of Borrower data by date range or weekly/monthly. For additional information, check-out the Statistics guide available for SEARCHit/SHAREit under Staff Dashboard > Documentation > User Guides > Statistics or contact us for assistance.

Patron-initiated requests vs. Staff-initiated requests: You can view brief patron-created and staff-created request numbers in the brief "Borrowing Activity" report.
Multi-Copy statistics are available under the ILL Statistics > Activity and Request Reports > Borrowing Activity report which includes the new Multi Created and Multi Requests statistics. More information available in the Multi-Copy guide.    

Lender Statistics

The reports under ILL Statistics > Activity and Request Reports and ILL Statistics > Lender Statistics allow you to quickly display a range of Lender data. For additional information, check-out the Statistics guide available for SEARCHit/SHAREit under Staff Dashboard > Documentation > User Guides > Statistics or contact us for assistance.

Quickly view your Lender Statistics by month or week in the ILL Statistics > Lender Statistics report.

Stayed Too Long Statistics

This new report, under ILL Statistics > Stayed too Long Report, helps you identify requests that may have languished for too long under a particular status such as "Not Received". You may need to contact your Administrator to display it. For additional information, check-out the Statistics guide available for SEARCHit/SHAREit under Staff Dashboard > Documentation > User Guides > Statistics or contact us for assistance.

Choose your Role (Borrower or Lender), the Status (eg. Not Received) and Number of Days you'd like displayed in the report. Don't forget to check-off your library code at the bottom of the report! Click Submit to generate a downloadable Excel spreadsheet.

Database Statistics

Your statistics under Staff Dashboard > Statistics > Database Statistics contains a range of data including bibliographic record info, holdings and search data to see what your patrons and staff are searching for by keyword, title or author.  Some reports allow the option to view or download while you may also have the option to "Save report as" function for commonly run reports. For additional information, check-out the Statistics guide available for SEARCHit/SHAREit under Staff Dashboard > Documentation > User Guides > Statistics or contact us for assistance.

Bibligraphic Records & Holdings: The Database Index Stats & Database Field Stats reports display information on the MARC records and holdings uploaded to the 3 Union Databases (BC Union Catalogue, ELN Media Cat, & ELN Serials Cat). Information can be found by Library/Code or overall. Click on the desired Union Database (UDB) to pop-up a window with information.
Logins, Searched & Blank Requests - The System Activities report can be used to view data on how many guest patrons are logging in or creating new sessions with your Illume. You can also view the number of Simple or Advanced searchs done and the number of blank requests created by date range.
Top 100 Search terms - Ever interested in what your patrons are searching for to help with collection development?

Check-out the various "Top 100 Search" terms report under Database Statistics > Statistics Report. SHAREit can retrieve the top 100 Search Terms, All Headings, Authors, Subjects or Titles based on a date range.

Please contact us if you have any additional questions/concerns about your Statistics or you notice any errors in this guide!