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About Illume

In partnership with Libraries Branch (Ministry of Education) and BC ELN, provincial support for Illume (formerly OutLook OnLine) is centralized at BC ELN as the Illume Administrative Centre.

The centre offers support, troubleshooting, and training for both post-secondary and public libraries. The Illume platform is hosted in Canada on servers managed by Simon Fraser University. This consolidated administration is in line with the government’s interest in shared services and collaboration across library sectors.