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News & Updates

Check here for our newsletters, recent FAQs, and latest news & updates including scheduled server upgrades and downtime.

July 31st 2019: Auto-Graphics is applying a software upgrade this evening between 10-11PM to resolve a variety of issues, including a fix for the Firefox browser issues. We will update the V6 Migration Known Bugs or Issues when more information is available!

Questions for the Illume Administrative Support Centre? Please contact us!

Latest News

New Software Features & Known Bugs submitted to Auto-Graphics

  • Feature: The ILL Review "Modify Existing Request" feature newly added to Illume (SHAREit), allows ILL Staff to update staff or patron-created requests with new records or automatic lender list builds.
  • Feature: Enhanced Desktop Delivery is now available for patrons to use including a new "Electronic Attachment" document delivery link directly within Patron Tracking!
  • Bug: *This bug appears resolved in V6. Please let us know if you continue to encounter it.* The new ILL Review "Modify Existing Request" feature currently has a bug when choosing a Union Database record (BC Union Catalogue, ELN Media Cat, or ELN Serials Cat) to attach. The "Generate new lender List" check-box fails to trigger a new ERTI Smart-build lender list re-build. Check-out the guide for more information and tips on working around the bug until it's resolved by Auto-Graphics!