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News Archive

December 2, 2019

With the holiday season fast approaching, it's time to consider updating your Illume Holiday List with your winter closure dates and/or suspending Patron-Initiated requesting during staff vacations!

Check-out the following Guides for Setting Holidays and Temporary Closures below:

November 21, 2019

Auto-Graphics has added the new "Borrowing Policy" feature requested by BCUC members! This highly anticipated new feature allows libraries to hide the "Request this Item" button based on the material format (eg. DVD).

Does your library only allow patrons to request Books? Now you can hide the request button on all other material types to save ILL Staff time cancelling patron-created requests for formats your library ILL Policy does not allow.

July 15, 2019

The Illume (formerly OutLook OnLine) rebrand & V6 Software migration is now successfully complete! Here's what you need to know:

July 14, 2019

The SHAREit Version 6 (V6) is now live and all your requests, logins and settings should be migrated over. We're currently encountering some known issues with certain sections of the V6 software and Auto-Graphics is investigating and working on fixes.

If you are still encountering problems for one of the issues marked as "Fixed" below - please let us know!

April 1, 2019

Check-out our new Illume System Health Checklist [PDF] for administrators including our recommended yearly checklist to maintain the health of your Illume system as well as an updated Borrower & Lender Workflow overview to highlight optimisations available in SHAREit V6.