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News & Updates

Check here for our newsletters, recent FAQs, and latest news & updates including scheduled server upgrades and downtime.

August 12, 2021: Auto-Graphics has successfully completed the scheduled upgrade of our software/server on Wednesday August 11th between 10PM and midnight, to resolve a variety of issues and update features. 

Please check-out the V6 Migration Known Bugs or Issues page or contact us for further information on ongoing issues.

 Check-out our FAQ: How can I restore normal Request Manager workflow when we re-open after our COVID-19 temporary closure? for tips and guides on re-opening after COVID-19 closures.

Questions for the Illume Administrative Support Centre? Please contact us!

Latest News

New Software Features & Known Bugs submitted to Auto-Graphics

  • Feature: The updated & expanded Lending Policy feature is now available in Illume (SHAREit V6). This feature allows libraries to automatically deflect Lender > Pending requests in their Request Manager based on all material formats available within Illume. The Borrowing Policy also allows libraries to hide the "Request this Item" button based on Material Format (eg. DVDs) and block Patrons from requesting items not permitted by their interlibrary loan policy.
  • Bugs: For bugs or issues check our V6 Migration Known Bugs or Issues page.