How long can a request remain in the temporary Lender Pending status/category?
[Staff Settings & Customisation] Updated June 16th 2025: Starting after the June 17th, 2025 software update, requests in SHAREit can only re
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Staff Settings & Customisations
Questions related to user or library account permissions or settings including UX Admin, User Admin and ILL Admin's Maintain Participant Record.
How do I update my Request Manager category or Borrower/Lender search settings?
[Staff Settings & Customisations] Staff can update the columns or filters that appear in their Request Mana
Can we set a default number of copies need for Blank or Multi Copy forms?
Can we undo shipped on a Lender request?
[Staff Settings & Customisation] If your library accidentally marks a request as status Lender > Shipped but can't actually deliver the item - there's the o
